This policy notifies the information practices followed by Invoice Trades. This includes the type of information collected, how it is collected, how it is used, and who it is shared with.
The following Terms of Use administer your use of the website owned and operated by Elite Trade Ventures Pvt. Ltd. ('Invoice Trades'), i.e., www.invoicetrades.com ('Website'). Specific areas of the website, particular content, and transactions have additional terms and conditions. They are posted in the respective areas of the website. Both these terms of use are used to administer your use of those areas, content, and transactions. These terms of use, along with additional ones, are known as "T&C". Invoice Trades operates this website to provide online access to information about Invoice Trades and the products, services, and opportunities provided at Invoice Trades (‘Services’). Before you make use of any of our services, it is advised that you have a careful reading of these T&C. If you don't agree with our T&C then you may not use the services provided by us. By using our services, you agree to our T&C and it automatically creates a legally binding arrangement for you to abide by it. (Hereinafter, these are referred to as the "General Terms and Conditions")
According to the Invoice Discounting Agreement, companies accepted as Users by the Portal Operator can finance invoices that are issued to the Buyers for the sale of goods or services. This is financed before their payment term via Invoice Trades, i.e. to assign, for a fee. If at all any individual claims are arising from the Agreement then they are concluded with the Buyer, indicated on the invoice to other Users registered in Invoice Trades, those who wish to acquire such claims against a fee under the terms and conditions set out in the Invoice Discounting Agreement and the User Agreement.
For a fee, it is the assignment of individual Claims arising from the Contract indicated on an Invoice that is issued for the sale of goods or services to other Users that are registered with Invoice Trades before the arrival of the payment term of the Invoice.
This is an offer made by a User at Invoice Trades for the conclusion of an Invoice Discounting Agreement.
This is an acceptance of an Investor for the conclusion of an Invoice Discounting Agreement.
This is an agreement concluded as a result of an Auction by making an Invoice Sales Offer and a successful Purchase Offer. Under this agreement, the Invoice Seller assigns, for a fee, the Claims arising from the Agreement indicated on the relevant Invoice to the Investor.
These refer to the financial claims that arise from the Contract indicated on the Invoice. This is what the Invoice Seller has assigned to the Investor(s) for Invoice financing on the terms and conditions specified in the Invoice Discounting Agreement.
This is a legal person who makes a Sales Offer and concludes an Invoice Discounting Agreement based on its economic or professional activities. They are the ones who wish to finance the Invoice under these terms and conditions.
They are the legal representative of the Invoice Seller. This representative has a legal right to represent the Invoice Seller and enter into Invoice Discounting Agreements on his/her behalf.
This is a person who has submitted a Purchase Offer and wishes to, during the Auction, fully or partially acquire claims that are arising from the Contract indicated on the Invoice in accordance with the terms and conditions set out in Sales and Purchase Offers and General terms and conditions.
A buyer is a receiver of goods or services who is a legal person or natural person indicated on the Invoice to whom the Invoice Seller delivered goods or provided services. He is obligated to pay the Invoice issued to it by the Invoice Seller under the Contract.
The contract is an agreement for the sale of goods or the provision of services concluded between the Invoice Seller and their Buyer. It is based on which the Invoice Seller procures, mediates, or sells goods or provides services to the Buyer. This includes a confirmed order and/or correspondence in which the Buyer and the Invoice Seller have achieved an agreement on the material terms and conditions of the sale of goods or the provision of services.
In case a Repurchase Obligation arises, this is the fee which the Invoice Seller undertakes to pay to the Investor(s) for assigning back the Claims. The Repurchase price is formed as follows: Invoice amount – Contract fee including VAT
This is the due date of the Invoice + 30 calendar days. The Invoice Seller undertakes to pay the Investor(s) and Portal Operator the Agreement fee as set out in the General Terms and Conditions when the Repurchase Term has expired.
This is the last date of the Repurchase Term.
This person is any natural or legal person who is not Party to this Agreement.
They are the Invoice Seller and the Investor.
Any disagreement regarding the Claims, including the Buyer's non-acceptance of the goods or services by submitting a counterclaim or settlement of accounts, third party rights to claims, etc.
It is a fee payable by the Invoice Seller to Invoice Trades for the mediation of the conclusion of an Invoice Discounting Agreement via the Invoice Trades portal (this includes the review and acceptance of the Invoice covering the Claims). The applicable Price List of the Portal Operator specifies the Agreement Fee as a percentage of the Invoice Amount. However, the minimum Agreement Fee shall be Rupees 0.16 and the value-added tax is added to the Agreement Fee.
This is a list of Agreement Fees and other payments made to the Portal Operator for services.
Other definitions of terms used in Sales and Purchase Offers and these General Terms and Conditions have been defined in the Invoice Trades User Agreement.
3.1. When an Invoice Seller submits a Sales Offer he confirms that:
3.1.1. The Invoice Seller has the right to claim against the Buyer as the Agreement with the Buyer is valid;
3.1.2. This Agreement is serving as the basis of the Invoice and is subject to the legislation of the Republic of India;
3.1.3. The provision of services or the sale of objects that are subject to this Invoice has been duly carried out. That is, the service/object is in complete compliance with the terms and conditions that have been agreed upon in the Agreement subject to the Invoice. It has already been handed over or it will be handed over to the Buyer on the date that has been indicated on the invoice that is in accordance with the terms and conditions of the Agreement. The Invoice Seller has also complied with the delivery terms;
3.1.4. It is also indicated on the Invoice that the Buyer may pay for the Invoice in Rupees only;
3.1.5. The Buyer has no other similar (subject to settlement) claims against the Invoice Seller, which is due, whose deadline is not specified or whose deadline is specified as of the moment of submitting a Purchase Offer;
3.1.6. The Buyer and the Invoice Seller have finally agreed upon the amount payable according to the invoice subject to this payment (object or service price with VAT) and the Buyer has no claims or disagreements about the information transferred to the account (including the Invoice Amount or the Payment Term);
3.1.7. The Invoice Seller has met its contractual obligations towards the Buyer duly, timely, complete, and in compliance with the corresponding place, manner and time;
3.1.8. The Invoice Seller has no right to, without the consent of the Investor, give a discount to the Buyer upon selling the goods or services, the Invoice for which has been submitted with the Sales Offer by the Invoice Seller for its assignment to the Investor. Also, the Invoice Seller has no right to change the Payment Term, agree on any other changes of payment terms and conditions, or define the claim any other way without the consent of the Investor;
3.1.9. The Buyer's payment behavior has been proper and the Buyers must not have delayed in the payment of previous invoices by more than 30 (thirty) calendar days within the last 12 (twelve) months;
3.1.10. The invoice is confirmed and accepted by the Buyer;
3.1.11. The Claims have not been pledged, assigned, lodged as securities, or encumbered by any other means;
3.1.12. The Invoice Seller is not a party to any judicial or arbitration proceeding which could have a significant negative impact on its financial position;
3.1.13. The Buyer is not a party related to the Invoice Seller;
3.1.14. The Buyer has not paid the Invoice.
3.2. By making a Purchasing Bid, the Investor claims that he/she is aware that all income earned via the Invoice Trades portal by Invoice financing is subject to declaration and taxation according to the legislation of the country of residence of the Investor and this duty lies with the Investor;
3.3. By making a Sales and Purchase Offer, the Parties confirm that they have familiarized themselves with the Invoice Discounting Agreement and parts thereof (including the terms and conditions of Invoice Trades User Agreement), read them carefully, understood them, that they correspond to their actual will, and that the Parties and their representatives can sign such terms and conditions and they are willing to comply with them.
4.1. The Investor(s) shall pay the Purchase Price for the Claims assigned to Investor(s) by the Invoice Seller in the amount set out in the Invoice Discounting Agreement together with the interest and interest on arrears rate, which corresponds to the outcome of the Auction.
4.2. Upon concluding the Invoice Discounting Agreement in Invoice Trades, the Invoice Trades accounts of Investors who made the winning offers shall be debited automatically and simultaneously after the successful end of the Auction on the same Working Day and in the amount corresponding to the Purchase Price, and the Invoice Seller's Invoice Trades account shall be credited in the amount corresponding to the Sales Price if the Auction ends on a Working Day before 3 p.m. If the Auction ends after 3 p.m., the amount corresponding to the Sales Price shall be transferred to the Investor(s) on the Next, Working Day. With this, the Invoice Discounting Agreement is deemed to be complied with by the Investor(s) and the amount owed to Investor(s) according to the Invoice Discounting Agreement, i.e. the Sales Price agreed upon in the corresponding Invoice Discounting Agreement is deemed to be transferred to the Invoice Seller.
4.3. The Invoice Seller is entitled to transfer the Sales Price from his/her Invoice Trades account to the Bank Account and use the corresponding sum in the business activities of its company.
5.1. Claims against the Buyer are deemed to be assigned by the Invoice Seller and acquired by Investor(s) from the moment when the Sales Price has been fully paid by the Investor(s).
6.1. Upon making a Sales Offer, the Invoice Seller shall choose between the assignment of Claims with or without notification.
6.2. In case of assignment of Claims with notification, the Portal Operator shall automatically notify at the end of a successful Auction the Buyer who is the addressee of the Invoice via email submitted in the Sales Offer of the assignment of relevant Claims and submits the data of the new creditor(s), i.e. the data of the Investors, as well as information necessary for the payment of the Invoice to Invoice Trades account. The Claims are deemed to be assigned by the Buyer when the Portal Operator has sent a relevant notification of the assignment of claims to the email of the Buyer. From the moment when the Buyer has been notified of the assignment of Claims, the Buyer is obliged to pay the amount indicated on the Invoice together with VAT and possible interests on arrears according to the information submitted by Invoice Trades in the assignment notification.
6.3. In case of assignment of Claims without notification, the Buyer who is the addressee of the Invoice shall not be notified of the assignment of Claims by Invoice Trades. In such case, the Buyer who is the addressee of the Invoice shall pay the amount indicated on the Invoice together with collateral claims to the different settlement account of Invoice Trades. In case of receiving money from the Buyer to a different settlement account, Invoice Trades hall transfer the corresponding amount to the account(s) of those Investor(s) who are entitled for receiving such amounts in accordance with the Invoice Discounting Agreement. In case of assignment of Claims without notification, the Invoice Seller undertakes to, if the Auction ends successfully, immediately give an order to the Buyer via email (Order) to rely upon payment on the following beneficiary's information:
6.3.1. Receiver: Invoice Seller;
6.4. In case of assignment of Claims without notification, the Invoice Seller undertakes to immediately forward the Order sent to the Buyer's email account also to the Portal Operator.
7.1. The Invoice Seller is not entitled to offer a discount to the Buyer in case of selling goods or providing services if the relevant Invoice reflecting the Claims arising therefrom has been submitted in Invoice Trades portal by the Invoice Seller for making Sales Offers.
7.2. The Invoice Seller is not entitled to amend the Invoice or Agreement without the prior written consent of the Investor(s) to amend or terminate.
7.3. The Invoice Seller has no right to make any kind of transactions with the Claims for which the Invoice has been submitted in Invoice Trades portal for Sales Offers, including any assignment of Claims to third persons, encumber them with limited real rights or carry out any other transactions without the written consent of the Investor.
7.4. The Invoice Seller shall submit all Agreement-related documents (incl. the Agreement, accompanying documents, transport and insurance documents, customs declarations, etc.) within five (5) Working Days from receiving such request from the Portal Operator. The Portal Operator shall not perform a legal analysis of submitted documents, nor is liable for the consequences of their use.
7.5. The Invoice Seller is obliged to submit the Portal Operator the most recent annual report within ten (10) Working Days from its completion. All documents submitted by the Invoice Seller must be in accordance with the laws and accounting rules and regulations of the Invoice Seller's country of residence.
7.6. Upon the request of the Portal Operator, the Invoice Seller is obliged to disclose in writing information about his/her financial situation, business activities, and continued implementation of other terms and conditions arising from the Invoice Discounting Agreement within five (5) Working Days from receiving such request from the Portal Operator.
8.1. The Buyer undertakes to fully pay the amount payable according to the Invoice the latest by the payment term indicated on the Invoice.
8.2. From the Invoice amount paid by the Buyer, Invoice Trades shall deduct the Agreement fee payable to the Portal Operator, and then transfer the remaining amount paid to Invoice Trades account by the Buyer in corresponding amount(s) to Invoice Trades account(s) of the Investor(s), who are entitled to receiving such amounts in accordance with the Invoice Discounting Agreement(s) (i.e. Invoice Trades divides and transfers the remaining amount to the Investors' Invoice Trades accounts proportionally in accordance with the ratio of the Purchase Amount resulting from the Invoice Discounting Agreement concluded with each Investor separately to the Sales Price of the Invoice).
8.3. If the amount paid by the Buyer is not sufficient to pay the invoice in full, the amount paid by the Buyer shall be automatically and proportionally divided by Invoice Trades between the Investors, in accordance with the ratio of the Purchase Amount resulting from the Invoice Discounting Agreement concluded with each Investor separately to the Sales Price of the Invoice. Firstly, the Portal Operator is entitled to deduct the Agreement fee (with VAT) from the amounts received from the Buyer for the payment of the Invoice.
8.4. If by the payment deadline, the Buyer has not fully paid the Invoice reflecting the Claims assigned to the Investor(s), then the Portal Operator is entitled to demand, on behalf of the Investor(s), that the Buyer pays Contractual interest on arrears for the unpaid Invoice amount for the period between the Invoice payment deadline and the complete payment of the Invoice. The Portal Operator may use the corresponding right if he has reasonable doubt that the Invoice Seller does not pay the Late Payment Fee or fulfill partially or completely the obligation to pay the Interest on Arrears.
8.5. When the Buyer has paid the Invoice Seller for the Claims assigned to the Investor(s) (including the Contractual Interest on Arrears), the Invoice Seller undertakes to immediately notify about this payment and transfer the corresponding amount to Invoice Trades account the latest within three (3) banking days from its receipt. In case of receiving money from the Invoice Seller, Invoice Trades shall transfer the corresponding amount from the account of the Invoice Seller to the account(s) of those Investor(s) who are entitled for receiving such amounts in accordance with the Invoice Discounting Agreement.
8.6. The Portal Operator shall record the assigned Claims and, in the case specified in Article 6.2 (i.e. Assignment of Claims with notification), send reminders to the e-mail of the Buyer with the request to pay the due Invoices and the Contractual interest on arrears.
8.7. If with the consent of Investor(s), the Invoice Seller sends a credit invoice to the Buyer or reduces by any other means the amount payable by the Buyer according to the Invoice, or if the Buyer makes the Invoice Seller a proposal to get a discount, the Invoice Seller undertakes to pay the Investor(s) within five (5) Working Days from the implementation of such discount the amount which corresponds to the reduction made to the amount payable according to the Invoice or the discount made. To pay the Investor(s) the corresponding amount, the Invoice Seller undertakes to transfer the relevant amount to its Invoice Trades account. In case of receiving money from the Invoice Seller, Invoice Trades shall transfer the corresponding amount from the Invoice Trades account to the account(s) of those Investor(s) who are entitled for receiving such amounts in accordance with the Invoice Discounting Agreement. Firstly, the Portal Operator is entitled to deduct the Agreement fee (with VAT) from the amounts received from the Buyer for the payment of the Invoice.
8.8. The Invoice Seller undertakes to submit the Investor(s) the original credit invoice via Invoice Trades.
8.9. In case after the Buyer has paid the Invoice to the Investor(s), the latter is requested to pay VAT or any other tax due to interpretation or amendment of legislation, then the Invoice Seller is liable for the payment of such taxes.
9.1. In case of automatic Repurchase Obligation and to pay the Repurchase Price, the Invoice Seller undertakes to transfer to his/her Invoice Trades account, after the Repurchase deadline has fallen due, the amount corresponding to the Invoice amount (i.e. Repurchase price + Agreement fee with VAT) and the Late Payment Fee accumulated until that moment within three (3) Working Days from receiving the relevant Repurchase Obligation notification from the Portal Operator. In case the payment deadline for the corresponding payment falls on a public holiday or any other holiday, the payment deadline is deemed to be the first Working Day after such holiday.
9.2. In case of any other Repurchase Obligation, the Invoice Seller undertakes to pay the Investor the Repurchase price of the Claims, the Late Payment Fee accumulated until that moment, and Agreement fee with VAT within three (3) Working Days from receiving the relevant Repurchase Obligation notification from the Portal Operator, by transferring the relevant amount to his/her Invoice Trades account (i.e. Invoice amount + Late Payment Fee). In case the payment deadline for the corresponding payment falls on a public holiday or any other holiday, the payment deadline is deemed to be the first Working Day after such holiday.
9.3. The Invoice Seller is deemed to have duly fulfilled its Repurchase Obligation and acquired the Claim back from the Investor, when the Invoice Amount, the payable Late Payment Fee, and Interest on Arrears have been fully received to the Invoice Trades account of the Investor. Until the fulfillment of the Repurchase Obligation, the Claim's right of ownership belongs to the Investor and the Portal Operator has, on behalf of the Investor, the right to request the payment of the Invoice and Contractual interest on arrears also from the Buyer. Therewith, from the moment of the duly fulfillment of the Repurchase Obligation, the request for the payment of Contractual interest on arrears related to the Claim shall also be assigned back to the Invoice Seller, excl. the Contractual interest on arrears that the Buyer has already managed to pay to the Portal Operator as well as the representative of Investor(s).
9.5. When the Buyer has offset the Claims assigned to the Investor (including Contractual Interest on Arrears) against Claims to the Invoice Seller, the latter undertakes to perform the Repurchase Obligation, regardless of whether the offsetting was lawful or not.
9.6. The Investor and the Portal Operator have no obligation to notify the Buyer of the performance of Repurchase Obligation on behalf of the Invoice Seller.
10.1. If the Invoice Seller delays in paying the Repurchase Price in case of Repurchase Obligation arising from the Invoice Discounting Agreement, or in paying any other amounts arising from the Invoice Discounting Agreement or the User Agreement, he/she undertakes to pay Interest on Arrears to the Investor(s).
10.2. At the end of the Auction, the Invoice Discounting Agreement is entered into with a fixed rate of Interest on Arrears, which is equal to the Interest Rate formed during the Auction. Interest on Arrears shall be paid as a percentage from the unpaid amount of Repurchase Price or any other fees or payments payable in accordance with the Invoice Discounting Agreement or User Agreement.
10.3. Interest on Arrears shall be calculated from the unpaid amount (balance) of the Repurchase Price or any other payment until the Repurchase Price has been fully paid, i.e. in case the Invoice Discounting Agreement expires, the obligation to pay Interest on Arrears on the outstanding amount of Repurchase Price (balance) at the moment of expiry of the Invoice Discounting Agreement remains valid until the payment obligation of the Repurchase Price has been duly performed, or on the balance of any other payment until it has been fully paid. Interest on Arrears shall be calculated daily, depending on the fact that a year has 365 days.
10.4. If the Buyer delays in paying the amounts indicated on the Invoice, the Portal Operator as the representative of the Investor(s) has the right (but not obligation) to require the Buyer to pay Contractual interest on arrears in accordance with Article 8.4 of the General Terms and Conditions. The implementation of the relevant right does not leave the Investor(s) without the right to request the Invoice Seller to pay the Interest on Arrears in case of delay in paying the Repurchase Price.
11.1. The Investor is entitled to require the Invoice Seller to pay a contractual penalty of up to two percent (2%) of the Invoice Amount if any of the circumstances stated in Article 3.1 of the General Terms and Conditions of any confirmation of the Invoice Seller proves to be false.
11.2. Any breach of obligations brought out in Articles 7.1 to 7.3 of the General Terms and Conditions is deemed to be a material breach of the terms and conditions of the Invoice Discounting Agreement, for which the Portal Operator or the Investor(s) are entitled to require a contractual penalty from the Invoice Seller. Contractual penalty for an actual breach is up to twenty percent (20%) of the Sales Price of the specific Invoice, which shall be divided proportionally between the Investors in accordance with the ratio of the Purchase Amounts to the Sales Price of the Invoice.
11.3. Any breach of obligations brought out in Articles 7.4 to 7.6 of the General Terms and Conditions is deemed to be a material breach of the terms and conditions of the Invoice Discounting Agreement, for which the Portal Operator or the Investor(s) are entitled to require a contractual penalty from the Invoice Seller. Contractual penalty for an actual breach is five percent (5%) of the Sales Price of the specific Invoice, which shall be divided proportionally between the Investors in accordance with the ratio of the Purchase Amounts to the Sales Price of the Invoice.
11.4. If the Invoice Seller does not comply with the obligations arising from the Invoice Discounting Agreement and consequently, Invoice Trades sends on behalf of the Investor a notification to the Invoice Seller, then in case of every breach, Invoice Trades is entitled to claim compensation for its administration, and writing and sending of notification in accordance with the Price List.
12.1. The Invoice Seller must pay all fees in a timely and proper manner and compensate all losses, charges, costs, and fees, the payment and/or compensation of which is, in accordance with Invoice Trades Terms and Conditions and General Terms and Conditions, the obligation of the Invoice Seller (including the fees, costs, charges and losses that need to be paid and/or compensated to the Portal Operator).
12.2. Unless the User Agreement provides otherwise, then in case the Invoice Seller delays in paying the charges and fees payable to the Portal Operator, he/she undertakes to pay Invoice Trades an interest on arrears of 0.1% per day on the outstanding amount. Interest on Arrears shall be calculated on the outstanding amount (balance) of the sum payable or until its full payment. Interest on Arrears shall be calculated daily, depending on the fact that a year has 365 days.
12.3. In case of a secured Invoice Discounting Agreement, the Invoice Seller is liable for paying the costs of the notaries guarantee agreement (especially notary fees).
12.4. Failure to disclose information in a timely manner of circumstances brought out in this chapter or changes in the data is deemed to be a material breach of the conditions of the Invoice Discounting Agreement, for which the Portal Operator (incl. as the representative of the Investors) is entitled to request the Invoice Seller to pay a contractual penalty. The contractual penalty for an actual breach is up to twenty percent (20%) of the Sales Price. The abovementioned contractual penalty shall be payable within five (5) Working Days from the receipt of such request.
13.1. All amendments to the Invoice Discounting Agreement shall be made in writing in accordance with the procedure laid down in Article 18 of the General Terms and Conditions. If the Portal Operator uses his/her right to amend the Invoice Discounting Agreement granted to him/her by the General Terms and Conditions, the Portal Operator may, on behalf of the Investor or the Invoice Seller, send amendment proposals to other parties to the Invoice Discounting Agreement and accept the received declarations of intention in a format which can be reproduced in writing in accordance with the procedure laid down in Article 18 of the General Terms and Conditions.
13.2. The amendment proposal to the Invoice Discounting Agreement shall be forwarded by the Party or the Portal Operator on behalf of this Party with a digitally signed notification via e-mail to the other Party of the Invoice Discounting Agreement and the Portal Operator. In case of acceptance of amendments to the Agreement, the Party or the Portal Operator on behalf of this Party shall forward a digitally signed notification via e-mail to the other Party and the Portal Operator. If the Invoice Discounting Agreement has more than two Parties, then everything set out in the corresponding Article shall be applied to all parties simultaneously and similarly. The amendment made to the Invoice Discounting Agreement shall be valid only if all parties to the Invoice Discounting Agreement properly accept this amendment.
13.3. The Portal Operator is entitled to request the User to pay a fee for amending the Invoice Discounting Agreement in accordance with the Price List.
14.1. Regardless of confirmations given in this Invoice Discounting Agreement, the Portal Operator shall inform the Parties of any dispute coming to light and the Invoice Seller shall also inform the Portal Operator and the Investor of any Disputes with the Buyer.
14.2. If a Dispute arises, the Invoice Seller undertakes to settle the dispute and perform his/her obligations under the Agreement.
15.1. The parts of the Invoice Discounting Agreement are the Sales Offer, Purchase Offer, and General Terms and Conditions of the Invoice Discounting Agreement. All amendments and annexes of the Invoice Discounting Agreement are also deemed to be part of the Agreement.
15.2. In so far as the relations between the parties to the Invoice Discounting Agreement are not regulated by Sales or Purchase Offers or the General Terms and Conditions, they shall be, from the moment of entering into the Invoice Discounting Agreement, subject to the provisions of Invoice TradesUser Agreement, which forms an integral part of the Invoice Discounting Agreement. The Terms and Conditions of Invoice TradesUser Agreement are available on the Invoice Trades webpage at invoicetrades.com
16.1. The Invoice Seller and the Investor shall keep the confidentiality of any information that became aware to them with the Invoice Discounting Agreement and the conclusion thereof, and shall not disclose it to any third persons, unless if this third person is the grantor of surety or guarantee or the owner of the property encumbered with security in favor of the Portal Operator.
16.2. Sale and Purchase Offers, as well as the Invoice Discounting Agreement, are subject to the substantive and procedural law of India.
16.3. The Parties shall settle all disputes arising from the Agreement in good faith through negotiations. If the dispute cannot be settled through negotiations, it shall be resolved in Hyderabad Court of Telangana, India
16.4. The Invoice Discounting Agreement is deemed to be automatically concluded and it shall enter into force at the time of expiry of the Sales Offer stipulated in the Sales Offer, unless the Auction fails (incl. in cases where the total amount of the Sales Prices of the Purchase Offers (i.e. Acceptances) submitted concerning the Sales Offer does not exceed the Minimum Sales Price set out in the Sales Offer). The Invoice Discounting Agreement shall be valid until the full payment of the Invoice amount and accessory obligations on behalf of the Buyer, or until the full payment of the Repurchase Price, calculated interest, other accessory obligations, and costs to the Investor by the Invoice Seller via Invoice Trades.
We strive harder every day to keep our invested customers happy. Despite that, if you are unhappy with the services given, we will consider your request for a cancellation and refund after verifying if the reasons are legitimate and can be proven following an investigation.
Please ensure that you read the fine print of each deal before purchasing it; it contains all of the information about the deals you are purchasing.
Customers have the option to cancel their agreements and obtain a refund if they are unhappy with our services. Our cancellation and refund policy are as follows:
How to cancel? Please contact us via the contact us page, either by filling out the form or calling/emailing us using the information provided on the website.
Note: Cancellation requests would be accepted within 3 business days from the date of transaction.
We provide a hassle-free refund process for each dissatisfied customer. After thoroughly analyzing the reasons provided by the customers we will initiate the refund process.
Refund Method: Refunds will be sent to the account updated in the dashboard in 2-3 business days.